Our proven Sustaining Engineering process helps ensure hassle-free outsourcing of medical device software updates and enhancements—whether you engage us for a single project or ongoing support of your current installed product base.
We’ve refined our proprietary process through years of partnerships with leading medical OEMs. We use this Sustaining Engineering process to efficiently share knowledge and information, integrate our work with your internal systems and procedures, and deliver consistent high-quality results. This time-tested process drives our work to:
Define software requirements and specifications for all deliverables
Speed the transfer of product knowledge
Ensure we have all the information we need before software development begins
Maintain effective communication with your team
Ensure reliable software release dates
Speed FDA approval of modifications as needed
Fully define the transition plan and ongoing operation
Our unique Operational Readiness Checklist lets you verify when we are ready to begin operating independently. Together with our ISO 13485 and 9001 certified Quality Management System and expert project management, this time-tested process ensures that we deliver outstanding results, on time, every time.
How well does it work? So well that some clients consider RTEmd to be their “Sustaining Engineering Department.” Few software services companies have the experience, expertise, and reliable processes to take full responsibility for the support of medical products currently in the market.