Sustaining Engineering for Medical Devices

Get software-driven improvements to market faster

Generate new revenue with software-driven enhancements to your existing medical equipment. Let RTEmd’s Sustaining Engineering team help you to:

• add remote diagnostics
• update user interfaces or laboratory system interfaces
• support new peripherals
• increase throughput or performance
• reach a broader market
• and much more

With our knowledge of medical devices and the software that drives them, we will evaluate your current products and identify modifications to generate new revenue, fast. What’s more, you will protect market share through improved customer satisfaction and loyalty.

Extend the life of existing medical systems

Our software Sustaining Engineering services extend your product’s life. We fix bugs, add capabilities, update software to support hardware design changes (e.g., for component obsolescence or manufacturing cost reduction) and more.

You can respond faster to field problems and customer requests by outsourcing Sustaining Engineering to RTEmd. As your dedicated software support team, we can provide first-line or second-line technical product support to your customers. In fact, we have earned full responsibility for supporting a number of different products for our customers—including more than 6,000 clinical chemistry units installed in laboratories around the world.

Protect new product development

We protect your new product development budgets, schedules and results by taking care of software maintenance for existing products. We free your internal teams to focus on next-generation medical product development, while we protect your current customer relationships.

Proven process, flawless execution

RTEmd is renowned for expert project management and flawless execution in medical software development. Our proven Sustaining Engineering Process, refined through years of partnerships with leading medical OEMs, delivers the results you expect at every phase of development:

• Requirements analysis
• Software design and implementation
• Source code control and configuration management
• Documentation
• Quality assurance test plan design and execution
• Formal release procedures

Our recognized process excellence is driven by our ISO 9001-2008 certified quality system, which is FDA-compliant and leverages the Software Engineering Institute's Capability Maturity Model.

Get Started

Call 585.383.1290 or today.

Learn more about Sustaining Engineering for medical device software

News release: Sustaining Engineering Product Audit.

New RTEmd software service helps medical manufacturers capture untapped revenue in existing product lines. RTEmd’s Sustaining Engineering Product Audit builds on almost three decades of experience in software development and maintenance for leading manufacturers of IVD, diagnostic imaging and other medical systems. Read more.

Case study: Breathing new life into existing medical products.

A leading diagnostic systems manufacturer launched a new FDA-approved product without the usual costs of new product development. How? Software enhancements to an existing clinical chemistry system boosted throughput 10% – 25% and time-to-first-result ~12%. The Sustaining Engineering effort, led by RTEmd, is a classic example of successful software outsourcing. Read more.